after-sales service as one of the important concepts in modern marketing, who has entered our market economy from a planned economy to make its due contribution to many popular products in the market is what it was able to rely on dominate the market. Water purifier sales service is always accompanied by the process of water purification agents cooperation with customers in and produced. So how do water purifier sales service?
With the improvement of the socio-economic development and the income level of the consumers own, non-functional customer interests more and more attention, and in many cases even beyond focus on functional interests. The long-term corporate earnings, toward prosperity, we must win customers long-term cooperation, to maintain customer loyalty, improve customer satisfaction. Water purification agent in the process of implementing this initiative, the customer satisfaction service is a long-term business development, and ultimately to the mature one of the effective measures. A large part of the profits derived from the water purifier sales service, replacement parts, product upgrading.
the face of such high-tech water purification products on domestic water purification, the "bad how to do?", "How to use it?" And a series of problems plaguing the customer is always, in this objective the water purifier requires agents to provide additional support services for consumers not just after-sales service. Water purification products appear after-sales service is due to market competition, but also a means of marketing products in the water purifier. Due to the characteristics of the product to be replaced, not a long time to replace the filter will decrease water quality, its customers maintenance, repair is not very professional, which requires our sales staff to the level of theoretical knowledge and practical increasingly demanding, in order to achieve efficient high standard level, to ensure that consumers be able to drink clean, healthy water. As the saying goes, "to maintain an old customer can bring 25 new customers," "to develop a new customer takes to maintain 25 customers of energy."
and improve service quality, enrich the service content, improve service program, standardized service management, adhere to service innovation, changing the traditional pure service to "the whole service process" always remain special service, strict servicing quality control, excellent service gain the competitive advantage, the real consumers in the consumption process "only pleasure, do not worry," as the ultimate realization of "zero service" and efforts. The customer as our God, and threw provide customers with uninterrupted service quality, firmly and effectively doTo "service without discount"!
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